Arabian Oud

Terms and Conditions


Terms and Conditions for Using the Arabian Oud Website

Welcome to the Arabian Oud website. Dear guest, by visiting the website, you confirm your agreement to the current terms and conditions. If you do not agree to them, you should not use this website. The website reserves the right to change, modify, add, or remove portions of the terms and conditions of use at any time. Changes will be effective when posted on the website without prior notice. Please review the terms and conditions of use regularly to keep up with all updates. Your continued use of the website constitutes your full acceptance of all changes made to the terms and conditions of use.

By establishing your membership on this Site or using the Products through the Site, you acknowledge and agree that:

1. Eligibility for membership:

• The Site is not available to persons whose membership has been suspended or withdrawn by Arabian Oud.

• If registered as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity comply with all applicable laws relating to online trading.

• No person or business entity may register as a member of the Site more than once.

2. Your Account and Registration Obligations:

The registration process for Arab Oud users requires you to:

Accept these terms and conditions.

• Provide contact information and specify details.

• You agree to accept responsibility for all activities that occur under your account or password.

• You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password.

• In no event will Arabian Oud be liable for any indirect or consequential loss, loss of profits, goodwill or damages of any kind resulting from the disclosure of your username and/or password.

• You agree to indemnify Arabia Oud for any unauthorized, illegal, or improper use of your account by you or by any person who accesses the Site or Services or otherwise using your designated username and password, whether or not they have permission for such access.

• Arabian Oud reserves the right to refuse or cancel any person's registration for this Site, remove any person from this Site and prohibit any person from using this Site if you provide any information that Arabian Oud determines, in its sole discretion, to be untrue, inaccurate, and to restrict or terminate your access to or use of the Site at any time without notice.

3. Purchases

• Processing requests

Arabian Oud, at its sole discretion, may choose to process or cancel your order in certain circumstances. This may occur, for example, when the product you wish to purchase is out of stock or mispriced, we suspect the order is fraudulent, or Arabian Oud may deem it appropriate in other circumstances at its sole discretion. Arabian Oud also reserves the right, at its sole discretion, to take steps to verify your identity in order to process your order. Arabian Oud will either not charge you or refund you for orders that it has not processed or cancelled.

• Return Policy

Arabian Oud accepts returns on certain merchandise on a case-by-case basis. Arabian Oud's return policy may change from time to time. For more information please visit our Return Policy page.

• Product Description

Arabian Oud attempts to provide an accurate description of the products on the Site. Arabian Oud does not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product offered on the Arabian Oud Site is not as described, your sole remedy is to return such product, as specified in the Returns Policy.

• Product pricing

Arabian Oud strives to provide accurate pricing information for products and services available on the Arabian Oud website. We cannot, however, insure against pricing errors. Arabian Oud reserves the right, at its sole discretion, to process or cancel any orders placed for a product or service that was incorrectly posted on the website due to a pricing error. If this occurs, Arabian Oud will notify you by email. In addition, Arabian Oud reserves the right, at its sole discretion, to correct any error in the full retail price.

All prices shown on the product page are exclusive of VAT and VAT will be added at the end of the purchase process.

• Product availability

The Arabian Oud website may contain information regarding the availability of merchandise. This information can be used to estimate the probability that an item will ship immediately after your order is placed. Unfortunately, Arabian Oud cannot guarantee that an item listed as in stock will actually ship immediately, as inventory can change significantly from day to day. In rare cases, an item may be in stock when a customer places an order, and sold out by the time Arabian Oud attempts to process the order. Should this occur, Arabian Oud will notify you by email.

• Shipping and Taxes

Shipping and taxes will be calculated based on the country, delivery method and indicated at the time of checkout.

4. Fees and Services

• All payments for goods on the Site may be made online or partly online through our payment services available at Arabian Oud, credit cards or other payment methods, which Arabian Oud may make available on the Site from time to time.

• Arabian Oud's responsibility ends the moment you receive your purchases. In case of trading or returning any purchases, you must contact our customer service.

• Cash on delivery service is only available within the Kingdom of Saudi Arabia.

5. Terms of Use of the Website

• License and access to the site

All content available through this Site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software, as well as the selection and arrangement thereof) is the exclusive property of Arabian Oud, its licensors or content providers, and is protected by copyright, trademark and other applicable Belgian and foreign laws.

Arabian Oud grants you a limited license to access and make personal use of this Site. Arabian Oud or its licensors or content providers retain full and complete ownership of the content available on the Site, including all intellectual property rights associated therewith, and provide such content to you under a license that is revocable at any time in Arabian Oud's sole discretion.

• Content you submit through the Site.

Your submission of personal information through the Site is governed by our Privacy Policy, which can be accessed by clicking on the “Privacy Policy” link located in the footer section of the Site (“Privacy Policy”).

You represent that all information, data and other materials provided by you on this Site or by Arabian Oud through any other means are true, accurate, current and complete. You are responsible for updating and correcting the information you have provided on this Site as appropriate.

You may not use a false email address or other personal information, impersonate any person or entity, or otherwise mislead as to the origin of any content. Certain features that may be available on this Site may require registration. By registering, you agree to provide true, accurate, current and complete information about yourself.

• Disclaimer

Your use of this site is at your sole risk. The site is provided on an "as is" and "as available" basis. We reserve the right to restrict or terminate your access to the site or any feature or part thereof at any time. Arabian Oud disclaims any warranties that access to the site will be uninterrupted or error-free, that this site will be secure, that this site or the server that makes this site available will be virus-free, or that information on the site will be correct, accurate, adequate, useful, timely, reliable or otherwise complete. If you download any content from this site, you do so at your own discretion and risk. You will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content. No advice or information obtained by you from the site shall create a warranty of any kind.

6. Electronic communications

When you use the Site or send emails to Arabian Oud, you are communicating with Arabian Oud electronically. You consent to receive electronic communications relating to your use of this Site. Arabian Oud may communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing.

7. Buyer Protection

• If a buyer has purchased a product and never received it or received a product that is worth significantly less in value compared to what was described by the seller, the buyer should not receive or accept the package and then report to Arabian Oud within 48 hours of receipt (or non-receipt) of the relevant product, and Arabian Oud will investigate the matter.

• Buyers should double check their purchases before receiving them and ensure that they are in excellent condition and match their order.

• All purchases will be shipped and delivered through known shipping companies within 2-8 business days to the UAE, and may take longer to ship outside the Kingdom of Saudi Arabia which varies from country to country. You can track your shipment through the shipping company's website.

8. Entire Agreement

These Terms of Use and Service constitute the entire agreement between you and Arabian Oud regarding the matters specified in this document, and all prior agreements, communications, proposals, discussions and other documents relating to the matters herein are superseded and incorporated into the Terms of Use and Service.

9. Privacy Policy

A copy of the Privacy Policy that applies to the collection, use, disclosure and other processing of personal information by Arabian Oud is on the Privacy Policy page. You consent to any personal information we may obtain about you (either through the Site, by email, telephone or otherwise) being collected, stored and otherwise processed in accordance with the terms of the Privacy Policy. Arabian Oud may update this Privacy Policy from time to time, at its discretion, and will post an updated version of the notice at the site address listed above.

10. General Information

If any provision of this User Agreement is invalid, unenforceable or for any reason becomes unenforceable, such provision shall not invalidate or remove the remaining provisions of this User Agreement. This Agreement (as amended from time to time in accordance with its terms) sets forth the entire understanding and agreement between you and Arabian Oud.

No person who is not a party to this User Agreement shall have the right to enforce any terms or conditions herein.

11. Governing law and legislation

This User Agreement is governed by and formulated in accordance with the laws of the Kingdom of Saudi Arabia, and is subject entirely to the legislation in force in the courts of the Kingdom of Saudi Arabia. This paragraph provides an alternative to be resorted to in the event that this User Agreement expires or is cancelled for any reason.

12. Discount Codes Policy

If the discount code status is Expired, this means that the offer has ended and this code is no longer applicable.